Are You Prepared?

Through the Ready San José public education program, the Office of Emergency Management offers the following courses. 

30 Minute: Emergency Awareness Education -- provides a brief overview of emergency preparedness, including:

  • Hazards the City, its residents and businesses face
  • How to prepare for an emergency:
    • Make a plan
    • Building a kit
    • Inform yourself
    • Take action

1 Hour: Preparedness for All Hazards -- includes all material from the 30-minute course in addition to the following:

  • Preparedness activities in the home or business
  • Planning activities including emergency communications
  • Different types of emergency kits and the required supplies
  • Staying informed before, during and after an emergency
  • Taking action:

Please complete and submit this form if you would like to request a presentation for your business, church or neighborhood association.


Sign-Up for the Santa Clara County Alert System

 AlertSCC 1

 At the end of sign-up,
be sure to click the Send Test Notification button to verify operation.



Here’s why you didn’t get the test emergency alerts on your iPhone

You’ve probably received emergency alerts or AMBER alerts on your iPhone and Apple Watch before which are turned on by default.

However, test emergency alerts are turned on separately and you need to opt-in to receive them. If you noticed the news about the FCC and FEMA doing a test emergency alert earlier today but didn’t get them, here’s what you need to do.

Alternatively, if you got them and don’t want to going forward, we’ll also cover how to turn off test emergency alerts.

How to turn on/off test emergency alerts on iPhone in the US

  • Launch the Phone app and choose the keypad
  • To turn on test emergency alerts, dial *5005*25371# and tap the call button
    • You should see an alert saying “Test alerts enabled.”
  • To turn off test emergency alerts, dial *5005*25370# and press call
    • You should see an alert saying “Test alerts disabled.”

Here’s how it looks to turn on test emergency alerts:

alerts 1

Apple notes in a support document that “Government test alerts are available with U.S. carriers, including Puerto Rico. Your local government is responsible for the content and the frequency of the test alerts.”How to manage real emergency alerts on iPhone

As for actual emergency and safety alerts, here’s how to control them on iPhone:

  • Open the Settings app
  • Tap Notifications
  • Swipe to the very bottom
  • Now you can turn AMBER, emergency, and public safety alerts on or off
    • With emergency alerts you can opt to get them without sound by toggling off “Always Deliver”
alerts 2


And here’s how Apple describes the different emergency alerts:

  • Alerts issued by your country or region’s government
  • Alerts involving imminent threats to safety or life
  • Alerts for extreme weather conditions
  • AMBER alerts (America’s Missing: Broadcast Emergency Response)*
  • Public Safety Alerts*

*AMBER alerts and Public Safety Alerts aren’t available in all countries or regions.